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Costco’s Return Policy Is So Good That A Woman Returned A Couch After Using It For 2 Years!

Author Jonathan Wier

Like a Good Deal?

If you’re someone who likes a good deal you may have stayed up until the wee hours of the morning on Thanksgiving. You may have rushed the doors at dawn with fellow shoppers, ready to stomp them into the linoleum to get a TV for 30% off. You may still have a subscription to a newspaper just so you can get the Sunday ads and coupons that are, I’m fairly sure, the only reason newspapers exist. But did you ever consider instead just taking advantage of Costco’s return policy?

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Can You Really Return A Couch To Costco After 2 Years?

That’s what this woman did. Her name is Jackie and she claims she bought a couch from Costco two years ago. After years of use she decided she didn’t want it anymore and after scouring their return policy she had a genius of an idea. What if I just return it?

Remember, this is despite using it for two years. God only knows how many farts, food spills or diapers were changed on the thing. I mean who KNOWS what happened on that couch.

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Who cares! According to Costco’s policy they will take anything that isn’t a restriction on returning furniture. It’s true, they only have restrictions on returning electronics, jewelry, alcohol, tires, and batteries.

Here’s What Jackie Did

Jackie says she was nervous and “intimidated” but sure enough the friendly person on the other end said “No problem.” Jackie then told them that she didn’t have a receipt. “No problem” said the person on the other end. All they needed was her membership card and credit card.

At the end of the day Jackie returned her couch and got her $900 back.

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Are You Ok With This?

Some people, like my cohost Ayla, think this is fine. It’s Costco’s fault for having this return policy. Plus they probably “write it off.” (Which is the mantra of people who like to dabble in unethical behavior while maintaining their innocence). I mean who even knows what writing something off is? I’m fairly sure it just means they raise the prices on everything else besides the rotisserie chicken.

It also wastes employees time, makes the line longer for everyone else and will make the returns system harder for everyone else. But who cares! In 2024 all that matters is getting yours and screw everyone else.

Below you can find Ayla’s list of stores with AWESOME return policies.

What Chain Stores Have The Best Return Policy? Here's 5 That Will Blow Your Mind!

We’ve all had to return an item to a chain store, or any store for that matter. And the worst is when the cashier asks you, “Do you have your receipt?” You want to tell her to bug off, because who keeps receipts these days?! The answer is: no one.

That’s why I’ve picked my five favorite chain stores that have the best return policies for their customers. In my opinion, these places have mastered the art of “customer first.” Some of them don’t even require you to have a receipt!

The Art Of Returning

Why do people return items? Well, obviously for a number of reasons. Maybe the dress looked good on the hanger, but awful on your curves. Sometimes, that neon pink toaster seemed like the perfect addition to your kitchen until you realized that it clashed with your minimalist aesthetic. Or perhaps those size 7 shoes were a tad too optimistic for your size 9 feet. No matter what it is, we’ve all been there.

But fear not, for the heroes of hassle-free returns are here to save the day! These five stores understand that relationships with our purchases can be fickle. They acknowledge that sometimes, love at first sight turns into a long, hard stare at something you never wanted. So here’s to the stores that get it, that embrace the ebb and flow of consumer emotions, and turn the art of returning into a joyful experience.

Let’s raise a glass (of non-returnable wine, of course) to the following stores: Target, IKEA, Nordstrom, Costco, and Kohl’s. Read below about their hassle-free return policies. And may your shopping sprees be filled with confidence, knowing that if buyer’s remorse strikes, there’s a return policy waiting to catch you in its warm and forgiving embrace.

Here’s The Top 5 Stores With The Best Return Policy:

  • 5. Kohl's

    Kohl’s has a great return policy! Did it make our #1 spot? No, but it will still get you excited if you need to return something and you don’t have your receipt anymore. According to the Kohl’s website, “Kohl’s will accept most returns on items purchased in-store and on Kohls.com for up to 180 days after the original purchase date, with or without a receipt.”

    Did you hear that? No receipts needed! And if the employee can’t track down the transaction details, your refund will be given to you in the form of a merchandise credit. Kohl’s stores also accept Amazon returns.

    Kohl's | Shop Clothing, Shoes, Home, Kitchen, Bedding, Toys & More

    Enjoy free shipping and easy returns every day at Kohl's! Find great savings on clothing, shoes, toys, home décor, appliances and electronics for the whole family.

  • 4. Target

    Target is next on our list of best return policies. According to Target’s website, “Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. The return window for items sold on Target.com begins once the order has been invoiced.”

    But here’s a little loophole. Target shoppers can get up to a full year to return or exchange Target-owned brands such as Cat & Jack or Threshold. If you don’t have a receipt, the refund may be issued to a merchandise credit. Here’s a list of all of Target’s brands.

    Target : Expect More. Pay Less.

    Shop Target online and in-store for everything from groceries and essentials to clothing and electronics. Choose contactless pickup or delivery today.

  • 3. IKEA

    Ikea is next on our list. I love when you go to their website to look at the return policy it literally says, “It’s OK to change your mind!” And IKEA means it.

    You can return unopened products within 365 days. And if you’ve opened the product, you still have 180 days to return. You’ll get the full refund in the original form of payment. You just have to provide proof of purchase. If you paid in cash, a return may be possible without a receipt, but you’ll need to check with the store. Ikea also allows small items purchased in store to be returned by mail. But just beware, that you’ll have to pay shipping costs.

    Just FYI, the IKEA stores will ask for a government ID if you make a return without proof of purchase (The TJMAXX, Home Goods brands do the same thing).

    Shop Affordable Home Furnishings & Home Goods

    Find affordable furniture and home goods at IKEA! Discover furnishings and inspiration to create a better life at home. Shop online or in store!

  • 2. Nordstrom

    Nordstrom has a very interesting and relaxing return policy. At the the end of the day, they just want to make their customers happy. According to the website, Nordstrom handles returns on a case-by-case basis. And here’s the best part…

    There are no time limits on a return, and you don’t need a receipt! Store associates will look up your purchase in the company database; if they cannot find a record of sale, the refund will be provided on a gift card at the current price of the item. Nordstrom returns can also be made at Nordstrom Rack locations.

    Score!!! But it’s still not as great as our last and BEST return policy

    Nordstrom Rack store

  • 1. Costco

    This should be illegal, because Costco’s return policy is basically “anything goes.” Costco offers their customers a “risk-free 100% satisfaction guarantee” for returns. So that means that the policy entitles you to a full refund with no deadline, with or without a receipt in most cases!

    But beware, because there are exceptions. Electronics have a 90-day return limit. Members returning diamonds 1.00ct or larger must also present all original paperwork (IGI and/or GIA certificates). Cigarettes and alcohol cannot be returned. But what’s also cool is that if you’re not satisfied with your Costco membership for any reason, that’s eligible for a refund too.

    https://www.costco.com/

Jonathan Wier was born and raised in the Midwest and has loved radio since he was a little kid with crippling insomnia. He now happily finds himself in Boston doing mornings from 6-10am on Country 102.5. Jonathan likes to write personal stories about his family and travel.

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